Maharudra Dairy Shipping & Delivery Policy.
At Maharudra Dairy, we focus on delivering fresh and hygienic milk and dairy products safely and on time. We ensure a smooth and reliable doorstep delivery experience for all our customers.
1. Delivery Area: We currently provide delivery services within selected local service areas. If you are unsure whether we deliver to your location, please contact our customer support team for confirmation.
2. Delivery Timings: Milk and dairy products are delivered during early morning delivery slots to ensure freshness. Delivery timings may vary depending on your location and subscription plan.
3. Delivery Charges: Delivery charges may vary based on location and subscription plan. Free delivery may be offered on selected subscription plans or promotional offers.
4. Order Tracking: Customers will receive order and delivery notifications via SMS or app notifications for a smooth delivery experience.
5. Packaging: We take utmost care to ensure all milk and dairy products are packed hygienically and securely to maintain freshness and quality.
6. Delivery Process: Orders will be delivered to the address provided during registration or order placement. Please ensure accurate address details for uninterrupted delivery.
7. Missed Deliveries: If delivery cannot be completed due to customer unavailability or incorrect address, the order will be marked as delivered and may not be eligible for refund or re-delivery.
8. Delivery Issues: If you face any delivery issues such as missing or damaged products, please contact our customer support within the same day of delivery. We will resolve the issue promptly.
9. Service Expansion: We are continuously working to expand our delivery network to more areas in the future.